Dialogue with associates

At Walmart de México y Centroamérica we firmly believe that the growth of a successful company requires active involvement by its associates. We conduct an annual commitment survey that allows our associates to express their opinions on where we need to improve; on its leaders and how they live the Walmart Culture; and on the basic points that build the work experience. The survey is administrated by an independent service provider who takes charge of concentrating the individual responses. These are treated as confidential and results are reported as a group.

The results obtained this year place us above the benchmarks from a study conducted of other companies set up in countries where we operate, and where this survey is also applied.

Feedback sessions held in all areas of the company as a result of the survey, allow for open and constructive dialog aimed at achieving better work environments and detecting areas of opportunity. The results from these sessions are then converted into action plans.