We aspire to create Shared Value
by building a business that benefits all our
stakeholders, making us the most trusted omnichannel chain and one of which they can feel very proud.
A company of our size -with over 234,000 associates, millions of customers, over 49,000 suppliers, and presence in 648 cities throughout the region- has the opportunity and responsibility to achieve a significant contribution to sustainable development. This is why we believe in our approach: Shared Value. The Corporate Responsibility principle is guaranteeing sustainable growth for the company and ensuring our daily actions enhance environmental, social and governance aspects related to our operations.
As an omnichannel chain, our company depends on the direct and frequent engagement with our stakeholders, whom we consider a key factor for the accomplishment of our business strategies.
With respect to environmental, social and governance (ESG) issues, we have engaged our stakeholders in continuous, intense and formal dialogs, using a number of mechanisms and updating our materiality. Stakeholder perspective and feedback improve the relevance and effectiveness of our operations, services, products, and initiatives. For that end, we conducted our first materiality analysis in 2009, updating it periodically, being the last one this year.
We conducted our first materiality analysis in 2009, updating it periodically.
environment and aimed at aligning our
Corporate Responsibility Strategy to the economic, social and environmental context where we operate, we prepared, jointly with an external consultant, a new materiality analysis,
which included the following aspects:
The channels used to dialogue with our stakeholders
12 focus groups
1 for store and operations associates
1 for NGOs
1 for suppliers
1 for opinion leaders
8 for customers from different formats
Deep dives with our institutional investors.
On-line surveys for associates, customers and suppliers
This solid materiality analysis process
helped us to:
Identify priority subjects
for the company
Identify priority subjects for
each of our stakeholders
Identify risks and
Define and implement action
plans contributing to improve our
Classification of material topics in ESG
Our priorities are based on:
Relevance to Walmart’s purpose, key categories and market conditions.
Shared value: potential impact on our business and society based on our analysis and the importance to our stakeholders.
Walmart’s ability to make the difference Through our strengths such as our 234,000 associates across the region, supplier relationships, expertise in food, groceries and other categories, 3,249 units, and capabilities such as logistics and technology.
Walmart’s ESG priorities help us focus on the most salient opportunities inherent in shared value creation. Our commitments and goals help us aim high, be accountable and move at the right pace.
When we make a public commitment, our top management is always involved and following up on it. This drives actions for our business, standards, programs, practices and metrics, including the annual publication of our financial and corporate responsibility report.
In this report, you will find a summary of our aspirations, programs and the progress ofour priority areas. We welcome your feedback and collective action to help accelerate progress.