Ethics and Compliance
We uphold the highest ethical standards to build a culture of integrity and trust with associates, customers, investors, suppliers, and business partners.
Our Ethics and Compliance Program continuously evolves to address business and external environment changes, ensuring consistent and responsible practices.
Ethics and Compliance Fundamentals
Our Ethics and Compliance program focuses on risk prevention, integrity, and accountability. To achieve our objectives, we must always do the right thing, respect others, lead by example, and place our customers at the center of all our decisions. It relies on nine fundamentals:
- Corporate Culture
- Compliance Leadership and Staff
- Risk Identification and Analysis
- Policies, Procedures and Controls
- Training and Communication
- Internal Monitoring and Evaluation
- Confidential Reporting
- Investigation and Remediation
- Continuous Improvement
Ethics and Compliance Program
Throughout our operations, we materialize our commitment to operate an ethical business by implementing the following compliance programs:
- Health and Safety
- Anticorruption
- Food Safety
- Privacy
- Environmental
- Health and Wellness
- Financial Services and Money Laundering Prevention
- Licenses and Permits
- Product Safety
- Labor Compliance
- Foreign Trade
- Antitrust
- Consumer Protection
- Responsible Sourcing
We periodically evaluate their performance to strengthen risk mitigation and ensure they align with applicable regulations and new business models.
Information Security
Good Digital Citizens
As a People- Led Tech-Empowered omnichannel retailer, we rely on digital tools and data across our operations to elevate customer experience and optimize our associates’ daily tasks.
This responsibility drives us to use data and technology with integrity, strengthening trust through robust measures that safeguard personal information and protect the systems that support our business every day. These efforts are in line with our values of service, excellence, integrity, and respect for the individual.
Human Rights
At Walmart de México y Centroamérica, people are at the heart of everything we do.
With more than 240 thousand associates, serving millions of customers every week across six countries, and partnering with over 39 thousand suppliers, our business is deeply interconnected with communities. That is why respecting human rights is a fundamental part of our operations.
We advance our commitment to Human Rights through:
Our Global Human Rights Statement, that affirms Walmart’s respect for human rights and outlines how our culture, values, and internationally recognized principles guide our approach to human rights due diligence across our operations.
Robust governance, with oversight of key human rights issues by senior leadership and the Board of Directors of Walmart de México y Centroamérica, ensuring accountability at the highest level.
Comprehensive management practices, including policies, impact assessments, integration of findings into decision-making, continuous performance monitoring, and effective remediation measures to address concerns when necessary.
Risk Assessment
Through our Enterprise Risk Management (ERM) framework, we strengthen our ability to anticipate, evaluate, and mitigate risks by generating an integrated, enterprise-wide perspective and encouraging the exchange of best practices across teams.
During 2025, we worked on updating our Risk Management Policy to further strengthen our Enterprise Risk Management (ERM). This policy establishes a comprehensive framework for identifying, measuring, monitoring, controlling, and communicating risks across all legal entities. It defines the organization's risk appetite, governance structure, requirements for annual reviews, and alignment with strategic objectives.
Corporate Governance
We strive to create an environment built on accountability, transparency, and trust—fostering integrity in our business, ensuring financial stability, and driving responsible, long-term sustainable growth.
Our Corporate Governance framework provides the direction and support needed to achieve our strategic goals. The Board of Directors plays a pivotal role in supervising the company’s business strategy, guiding long-term planning, and overseeing the management of the key risks that may impact our business.
