OUR
BUSINESS
CUSTOMER FIRST
we create value
for our stakeholders
by connecting solutions
Our ambition is to
become a Regenerative
Company




6
million
customers shop daily in our stores in Mexico and Central America
MESSAGE FROM THE CHAIR OF THE BOARD OF DIRECTORS AND FROM THE PRESIDENT AND CHIEF EXECUTIVE OFFICER
2023 was a good year, and we were able to reach our goals. Our customers faced a difficult economic environment with high inflation, and they were forced to adjust their spending habits.
Throughout the year, we stood by their side, by offering low prices and helping them live better, while honoring the trust they continually place in us.

GUILHERME LOUREIRO
President and Chief Executive Officer Walmart de México y Centroamérica

KATHRYN MCLAY
Chairman of the Board of Directors Walmart de México y Centroamérica
President and CEO, Walmart International
RELEVANT FIGURES

WIN IN DISCOUNT
120 bps
Self-service price perception increase in Mexico
14%
Private Brands penetration in Mexico
19 %
Private Brands penetration in Central America
20bps
increase in Private Brands penetration in Central America
LEAD OMNICHANNEL
21.7%
GMV growth Mexico
1,207
On Demand stores in Mexico
2.7x*
Extended assortment SKUs growth
40%
GMV growth Marketplace in Mexico

*x=times
**Source: Bloomberg
ECOSYSTEM OF CHOICE
11.8
million
Bait active users
~3.0 v*
TPV (Total Processed Volume) growth in Cashi
+1
million
health memberships sold
34%
Walmart Connect sales growth
ENABLERS
6
million
customers shop daily in our stores
5 million in Mexico,
1 million in Central America
170
million
pesos saved annually by reinforcing our technological infrastructure
32
Distribution centers
21 in Mexico,
11 in Central America
237,605
Associates in the region 200,464 in Mexico, 37,141 in Central America
FINANCIAL
886.5
billion
pesos consolidated revenue
20.6%
Return On Invested Capital (ROIC)
10.6 %
consolidated EBITDA margin
28.8
billion
pesos invested in strategic projects
OPPORTUNITY
50,452

suppliers11
33,790 in Mexico
16,662 in Central America

91.87%
of the merchandise sold in Mexico is purchased within the country, 84.31% in Central America
33,438

associates promoted,
59.42% were women11

7,988

jobs
created1


1 México and Central America
COMMUNITY
3.233
billion

pesos channeled to social impact programs1

2.323
billion

beneficiaries1

47,229

tons of food donated1

105

foodbanks supported1

SUSTAINABILITY
78.5%

progress in our Zero Waste goal1

9,379
tons of virgin plastic eliminated in Mexico since 2020
64.4%
of food waste reduction surpassing our goal
45.3%

of total electricity consumption comes from renewable energy11

ETHICS AND INTEGRITY
1,170
stores and clubs in Mexico with Zero accidents, 583 in Central America
2nd
We ranked 2nd in AMITAI’s “Las empresas Más Éticas de México”(“The Most Ethical Companies in Mexico”)
40%
of the Members of the Board are women
40%
of the Members of the Board are independent

OUR STRATEGY

Strategic priorities and enablers that accelerate growth
STRATEGIC PRIORITIES
ENABLERS

Win in Discount

Lead Omnichannel

Ecosystem Of Choice
HABILITADORES
Customer Centricity

Supply Chain

Technology

Best Talent
Regeneration and Trust
Every Day Low Prices

WALMART ECOSYSTEM

Over the past few years, our company has undergone a significant change, evolving from a pure brick and mortar store company to an omnichannel company. This change has been an exciting and challenging journey, but with one clear objective: to serve the needs of our customers in one spot and at a price they can afford.
Our core business, the stores, is strong and is fueling the ecosystem, while the new businesses we create drive customer loyalty and reinforce the core business so that it grows, strengthens and remains resilient.

REGENERATIVE COMPANY

In 2023, we made further progress in our ambition to become a Regenerative Company by 2040, placing the planet and society at the center of our decisions. Our efforts focus on four strategic priorities: Opportunity, Community, Sustainability, Ethics, and Integrity.

Make Regeneration part of our way of working, placing people and the planet at the center to fulfill our purpose of helping people save money and live better.


Previous Next

Explore more about our 2023 Report
or download the PDF of each chapter


2023 REPORT
© 2023 Walmart México y Centroamérica
Diseño: generadorestudio.com