LEAD IN
OMNICHANNEL
CUSTOMER FIRST
we offer the best shopping
experience wherever
and however they need it
21.7 %
eCommerce Gross Merchandise Value (GMV) growth in Mexico
+1,200
stores with On Demand service in Mexico

LEAD IN OMNICHANNEL

As an omnichannel leader, we have positioned ourselves as the main point of purchase for our customers and members. We offer a wide variety of products and services, easily available and accessible at the best price. Our commitment is to provide a seamless shopping experience for our customers and members by matching their needs, so they can buy what they want, where and when it is most convenient for them.
88%
of people living in the major cities of the nation can reach one of our stores in 10 minutes

88%
of people living in the major cities of the nation can reach one of our stores in 10 minutes

OUR ECOMMERCE

Our strategy is focused on improving the shopping experience, effectively driving innovation and continuous development in our operation.
eCommerce total sales represented 6.8% of GMV in Mexico
eCommerce Gross Merchandise Value (GMV) increased 21.7%
eCommerce in Central America closed the year with more than a 45% growth in sales

WE EXPANDED
ON DEMAND

Our On Demand service has grown exponentially, showing the ongoing expansion of our omnichannel infrastructure and the benefits of our investment strategies.

1,207
Stores with On Demand service in Mexico
113
Stores with On Demand service in Central America

1,207 of our 3,007 stores are enabled to offer this service in more than 330 cities in Mexico.

This year, we have made significant advancements in On Demand service in Central America, improving the user experience, optimizing payment processes, expanding our geographical coverage and experiencing a solid GMV growth.

WE ACCELERATED THE GROWTH
OF OUR EXTENDED ASSORTMENT



We continue to strengthen our extended assortment, leveraging technology and initiatives implemented in other Walmart markets to benefit our customers in the region.
56%
of total 1P orders within the16 major cities in Mexico were delivered the same or the following day

OMNICHANNEL OFFERING IN MEXICO



3,007
Units

2,419

316

102

170
1,207
On Demand units>

664

292

83

168
1,124
Kiosks

803

321
1,417
Pickup Points

853

396

168

CENTRAL AMERICA



896
Units in Central America
595
Discount stores
167
Warehouses
98
Supermarkets
36
Walmart


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2023 REPORT
© 2023 Walmart México y Centroamérica
Diseño: generadorestudio.com