The most relevant results from each of the areas of Ethics and compliance:
Through our ethical behavior, we maintain the trust of our customers, local communities, and ourselves. Our Ethics Statement is the guide and daily resource for making honest, fair, and objective decisions when operating in compliance with all laws and our own policies. This Ethics Statement applies to all associates at every level of our organization around the world and all Board and Committee members.
Walmart de México y Centroamérica expects all suppliers, consultants, and contractors to act right and in a consistent way. Our associates receive various resources to help them promote and recognize ethical choices. These resources include:
Annual training to 100% of our associates
In 2019, we provided more than 106 hours of training on our Ethic´s Statement to operations associates and staff, covering 93.5% and 99.5% in México and 93% and 95% in Central America.
Integrity Awards in Action
Global recognition program for associates who are models of integrity or who encourage others to do so. Associates nominate candidates and Walmart recognizes the award winners at our shareholder meeting.
Website available in 14 languages and accessible worldwilde. It provides a platform where stakeholders can ask questions, read our Ethics´ Statement, raise ethical concerns, and follow up on previously reported concerns.
High Five Program
Analysis with certified external laboratories
184 training hours to 27 safe food suppliers at GFSI school
In 2019, we do not receive complaints about privacy violations or data leaks from our customers.