Associates

Associates Value Proposition

We are committed to placing our people at the center of our decisions, because we want to be the best place for them to be, grow, and belong. Our associates, who experience this daily, are our best reference. They recommend the company as the best place to work and this helps us attract the talent we need from the market to build the future of retail.

Associate Value Proposition

Central America

Goal

This is the place where you grow up together with millions of families

Challenge

This is the place where you find the greatness to overcome challenges

Mexico

A place where you can be youself

Everyone is welcome

A place that inspires you

Everything is possible

Opportunity

This is the place where you strengthen yourself with unique opportunities

Inclusion

This is the place where every difference makes us who we are

Enjoyment

This is the place where we enjoy what we do

You get as fast as you can

Grow more and keep learning big

You make a difference

Improving the quality of life of those who need us the most

You reinvent the retail rules

Digital is a mentality and a way of working

Associate Value Proposition

Mexico

A place where you can be youself

Everyone is welcome

A place that inspires you

Everything is possible

You get as fast as you can

Grow more and keep learning big

You make a difference

Improving the quality of life of those who need us the most

You reinvent the retail rules

Digital is a mentality and a way of working

Central America

Goal

This is the place where you grow up together with millions of families

Challenge

This is the place where you find the greatness to overcome challenges

Opportunity

This is the place where you strengthen yourself with unique opportunities

Inclusion

This is the place where every difference makes us who we are

Enjoyment

This is the place where we enjoy what we do

Our talent

The retail industry - as a point of entry to work, a place to acquire valuable skills and a significant portion of the overall labor market - is considered a gateway to upward mobility for thousands of people and helps address the need for workforce development. Acknowledging this, we are committed to helping the retail industry be a place that creates opportunities, a platform for people to gain the skills and experience needed to advance in the workforce.

8

,

543

jobs

generated

Total associates by age range

We develop our talent

Walmart de México y Centroamérica offers a wide range of career opportunities. Our goal is to offer our associates the possibility to grow and be successful within the company. We have different training programs designed based on the detection of needs of each of our associates, to provide them with the necessary tools for their professional and personal development.

26

,

381

promotions

43.6

millions

of pesos in training

9.5

millions

of hours in training

27.6

average hours

of training per associate

Dialogue with associates

We believe that the growth of a successful company requires the active participation of its people. Our associates complete an engagement survey every year so they can speak up their opinions on what we need to improve, about their leaders, how the Walmart Culture is honored, and the main issues that build up the working experience. An external supplier manages the survey, and is responsible to collect and process the individual responses. The responses are treated confidentially and the results are reported on a group level.

In 2019, we reached 76% of participation in the entire region. All areas of the company have a feedback meeting after the evaluation is complete. This process allows us to have an open and constructive dialogue, to achieve better working environments and detect areas of opportunity. The results of these sessions are included in action plans.

Life-Work Balance

Work Flexibility

Maternity and paternity leave. Providing the following periods of disability that will benefit the associates who are in this stage of their life:
Maternity: 5 months
Paternity: 2 weeks

Remote work. It consists of the associates working remotely one day a week, respecting and complying with their usual work schedule. Among the main benefits are the increase in productivity, maximization of focus on results, and favoring our associates’ life balance

For our operations associates, we have fixed shifts for breastfeeding, schedules for students, transfers for quality of life, fixed shifts for single mothers or fathers, quarterly rest, as well as monthly weekend off for store managers and assistant managers

Postnatal leave for parents. It allows women to gradually integrate into working life after having their child up to six months of age. For male associates, we have a six- hour flexible schedule during one month

The Flexible Workweek Program for staff associates consists of freeing up Friday afternoon work hours by allocating them from Monday to Thursday, to have “short Fridays”

Diversity and Inclusion

Discrimination and sexual harassment

In the Ethics’ Statement we have regulated the prohibition of any type of harassment within the company. In this regard, and given that the issue of sexual harassment is so relevant to Walmart, in 2019 a new ethics training exclusively for the prevention of sexual harassment was added to the program for all Officers globally, in order to train senior leaders on the relevance of the issue and how to detect, mitigate, and prevent related situations within their work teams.