GRI CONTENT INDEX

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UN Global Compact Principle
SDGs
SASB Codes
GRI Disclosures Description Page, URL and/or direct answer UN Global Compact Principle SDGs SASB Codes External
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GRI 101. FOUNDATION 2016
GRI 102: GENERAL DISCLOSURES 2016
1. Organizational Profile
102-1 Name of the organization Walmart de México y Centroamérica.
102-2 Activities, brands, products, and services https://www.walmex.mx/en/our-company/
102-3 Location of headquarters Mexico City, Mexico.
102-4 Location of operations https://www.walmex.mx/en/our-company/ FB-FR-000.A
CG-MR-000.A
FB-FR-000.B
CG-MR-000.B
102-5 Ownership and legal form Pag. 288
102-6 Markets served https://www.walmex.mx/en/our-company/
102-7 Scale of the organization https://www.walmex.mx/en/our-company/ *
102-8 Information on employees and other workers Pag. 77-82 CG-EC-330a.4. *
102-9 Supply chain Pag.187, 198-202 FB-FR-000.C
FB-FR-000.D 		*
102-10 Significant changes to the organization and its supply chain No significant changes.
102-11 Precautionary Principle or approach Pag. 145-148, 170, 172, 191, 192, 251-255
102-12 External initiatives Pag. 33, 34, 209
102-13 Membership of Associations https://www.walmartmexico.com/responsabilidad-corporativa/gobierno-corporativo
2. Strategy
102-14 Statement from senior decision-maker Pag. 5-12 7 & 8
102-15 Key impacts, risks, and opportunities Pag. 145-148, 170-173, 193-198, 251-255 *
Discussion of the integration of environmental considerations into strategic planning for data center needs Pag. 126-130 CG-EC-130a.3
3. Ethics and Integrity
102-16 Values, principles, standards, and norms of behavior https://files.walmex.mx/assets/files/Resp.%20Corporativa/Descargables/ENG/Walmex_2021_Code_of_Conduct.pdf
Pag. 24-27
102-17 Mechanisms for advice and concerns about ethics Pag. 217-247
4. Governance
102-18 4. Governance One member of the board was removed in October 2020.
Pag. 257-259
102-19 Delegating authority Pag. 30-32
102-20 Executive-level responsibility for economic, environmental, and social topics Pag. 30-32, 259
102-21 Consulting stakeholders on economic, environmental, and social topics https://files.walmex.mx/assets/files/Responsabilidad-Social/2018/Walmex_Materiality_2018.pdf
102-22 Composition of the highest governance body and its committees Pag. 31, 258-259, 265, 266
102-23 Chair of the highest governance body Pag. 258, 265
102-24 Nominating and selecting the highest governance body Pag. 258
102-25 Conflicts of interest Not applicable.
102-26 Role of highest governance body in setting purpose, values, and strategy Pag. 259
102-27 Collective knowledge of highest governance body Pag. 259
102-28 Evaluating the highest governance body’s performance https://files.walmex.mx/assets/files/Informacion%20financiera/Bylaws-2016.pdf
102-29 Identifying and managing economic, environmental, and social impacts Pag. 32
102-30 Effectiveness of risk management processes Pag. 32, 251-255
102-31 Review of economic, environmental, and social topics Pag. 28-32
102-32 Highest governance body’s role in sustainability reporting The Corporate Responsibility Committee actively participates in defining the content of the Annual Report. 8, 5, 3, 12 & 13
102-33 Communicating critical concerns https://www.walmex.mx/en/corporate-governance/board-of-directors-en/
102-34 Nature and total number of critical concerns https://www.walmex.mx/en/corporate-governance/board-of-directors-en/
102-35 Remuneration policies Pag. 93
102-36 Process for determining remuneration Pag. 93, 265
102-37 Stakeholders’ involvement in remuneration https://www.walmex.mx/gobierno-corporativo/consejo-de-administracion/
102-38 Annual total compensation ratio
102-39 Percentage increase in annual total compensation ratio Pag. 309
5. Stakeholder engagement
102-40 List of stakeholder groups Pag. 24
102-41 Collective bargaining agreements Pag. 94 FB-FR-310a.2
102-42 Identifying and selecting stakeholders Pag. 24
102-43 Approach to stakeholder engagement In Mexico we received 953,626 customer complaints.
Customer satisfaction:
The program Customer Pledges does not apply in Mexico. In Central America, the scale of measurement is 1 – 5.
Pag. 24, 176-179 		*
102-44 Key topics and concerns raised https://files.walmex.mx/assets/files/ResponsabilidadSocial/2018/Walmex_Materialidad_2018.pdf
6. Reporting practice
102-45 Entities included in the consolidated financial statements Pag. 123-124
102-46 Defining report content and topic Boundaries Pag. 313-314
102-47 List of material topics https://files.walmex.mx/assets/files/ResponsabilidadSocial/2018/Walmex_Materialidad_2018.pdf
102-48 Restatements of information Pag. 123-124, 137
102-49 Changes in reporting There were no changes.
102-50 Reporting period Pag. 314
102-51 Date of most recent report The last report was published in 2020 with information from 2019.
102-52 Reporting cycle The information in this Annual Report encompasses Jan. 1 to December 31, 2020, and corresponds to the operations for Walmart de México y Centroamérica
102-53 Contact point for questions regarding the report Pag. 367
102-54 Claims of reporting in accordance with the GRI Standards Pag. 314
102-55 GRI content index Pag. 314
102-56 External assurance Pag. 337
7. E-Commerce
Data processing capacity, percentage outsourced Pag. 62-63, 273 CG-EC-000.B
Number of shipments Pag. 62-63, 273 CG-EC-000.C
Entity-defined measure of user activity Pag. 62-63, 273 CG-EC-000.A
FINANCIAL VALUE
GRI 201: Economic Performance 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 110-116
103-2 The management approach and its components Pag. 110-116
103-3 Evaluation of the management approach Pag. 110-116
201-1 Direct economic value generated and distributed In Mexico, 73% of channeled resources were from the company
and 27% from members, customers and suppliers. 		*
201-2 Financial implications and other risks and opportunities due to climate change Pag. 145-148
201-3 Defined benefit plan obligations and other retirement plans Pag. 96-98
201-4 Financial assistance received from government Not available.
GRI 202: Market Presence 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary https://www.walmex.mx/en/our-company/#about-us
103-2 The management approach and its components https://www.walmex.mx/en/our-company/#about-us
103-3 Evaluation of the management approach https://www.walmex.mx/en/our-company/#about-us<
202-1 Ratios of standard entry level wage by gender compared to local minimum wage Our general pay band for the minimum level is 12% higher than the average minimum wage in Mexico.
Pag. 93,108		 FB-FR-310a.1
CG-MR-310a.1
202-2 Proportion of senior management hired from the local community Not available.
GRI 203: Indirect Economic Impacts 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary https://www.walmex.mx/quienes-somos/
103-2 The management approach and its components https://www.walmex.mx/quienes-somos/
103-3 Evaluation of the management approach https://www.walmex.mx/quienes-somos/
203-1 Infrastructure investments and services supported Pag. 124
203-2 Significant indirect economic impacts https://www.walmex.mx/quienes-somos/ *
GRI 204: Procurement Practices 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 187-208
103-2 The management approach and its components Pag. 187-208
103-3 Evaluation of the management approach Pag. 187-208
204-1 Proportion of spending on local suppliers

Produce: It is calculated the same way as EC9b a) Indicate the percentage of purchases to national/regional suppliers

The percentage of purchases from local suppliers where company activities in Mexico take place totaled 90%, 72% in the case of Central America.

The percentage of sales representing Our Brands was 11% in Mexico and 13.4% in Central America.

In Mexico, local supplier means the product or service distribution in the state or region of origin of the suppliers. In Central America, a local supplier distributes their products or service in the country of origin of said supplier.
Pag. 187, 199-208

 8 *
GRI 205: Anti-corruption 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 230-231 Principle 10
103-2 The management approach and its components Pag. 230-231 Principle 10
103-3 Evaluation of the management approach Pag. 230-231 Principle 10
205-1 Operations assessed for risks related to corruption Pag. 230-231 Principle 10
205-2 Communication and training about anticorruption policies and procedures

Members of the governance entity who received training in Mexico regarding anticorruption totaled 100%, and 97% in Central America.
One member of the board was removed in October 2020.
Pag. 230-231

 Principle 10 16 *
205-3 Confirmed incidents of corruption and actions taken There were no confirmed incidents of corruption.
GRI 206: Anti-competitive Behavior 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 312
103-2 The management approach and its components Pag. 312
103-3 Evaluation of the management approach Pag. 312
206-1 Legal actions for anti-competitive behavior, anti-trust, and monopoly practices

In Mexico and Central America there were no warnings for anti-competitive practices.

Pag. 312

 *
ENVIRONMENTAL VALUE
GRI 301: Materials 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 149-151, 154-162 2, 6 & 12, 13
103-2 The management approach and its components Pag. 149-151, 154-162 2, 6 & 12, 13
103-3 Evaluation of the management approach Pag. 149-151, 154-162 2, 6 & 12, 13
301-1 Materials used by weight or volume
Central America NOTE
Non-renewable materials
Total material consumption (ton) 8,294.5 Resources for internal consumption are included:
- fuels (diesel, natural gas, gasoline, LPG, bunker, and turbosine) - resources (chemicals, plastic, bond paper, sanitary paper, towel paper)
Chemicals (liters) 756,526.0
Diesel (ton) 981.0 Estimated based on the total expenditure and average fuel price.
LPG (ton) 1,771.0 Estimated based on the total expenditure and average fuel price.
Total gasoline consumption (liters) 285,330.0 Estimated based on the total expenditure and average fuel price.
Total bunker consumption (liters) 1,036,602.8 Estimated based on the total expenditure and average fuel price.
Total turbosine consumption (liters) 3,300.5
Mexico NOTE
Non-renewable materials
Total material consumption (ton) 2,883,357.9 Total used materials for packaging, according to what was reported y suppliers in the 2020 Sustainability Survey.
Diesel (ton) 4,050.0 Estimated based on the total expenditure and average fuel price
LPG (liters) 21,338.0 Estimated based on the total expenditure and average fuel price
Chemicals (liters) 38.5 Only ammonia is reported, mainly used in refrigeration systems for DCs and Meat plants. Quanities correspond to the capacity of the ammonia tanks for each DC.
Total plastic consumption (bags, plastic film, tarp, boxes, trays, etc.) (ton) 20,667.1 They correspond to the platic material sent to recycling facilities, including stretch film, plastic film, high density plastics and PET.
Gasoline (liters) 1,325,223.8 1. It considers fuel consumption from vehicles used for activities related to executive and operational areas, excluding trucks, trailers and tractors.
2. It considers the average performance of vehicles, and estimates the average of 30,000 km and 60,000 km for annual trips of automobiles and motorcycles accordingly, to account for gasoline consumption
3. Gasoline consumption for use of gas vouchers was accounted from December 2019 to November 2020, due to reporting is done the month after it closes (Sí Vale).
Total paper consumption (bond, TAB, cards, kraft, bakery bags, tortilla paper) (ton) 1,409.3 It only includes paper waste sent to recycling facilities.
Total consumption of sanitary paper and paper towels (ton) 56.6 This quanity includes sanitary paper and towel paper only for offices.
Total consumption of cardboard (ton) 272,783.6 It only includes cardboard waste sent to recycling facilities.
Total wood consumption (ton) - In 2020 we did not consume any type of wood, as the logistics equipment materials are mainly plastics
*
301-2 Recycled input materials used In Central America:
30% of recycled material is included in the production of plastic bags through extrusion for store use Bond paper used is produced with 50% recycled fiber. Sanitary paper and paper towel used are produced 100% with biodegradable materials from cellulose.
Pag. 155-156 		*
301-3 Reclaimed products and their packaging materials Pag. 154-162
GRI 302: Energy 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 139-140 7 & 9
103-2 The management approach and its components Pag. 139-140 7 & 9
103-3 Evaluation of the management approach Pag. 139-140 7 & 9
302-1 Energy consumption within the organization For Central America, it include the consumption of supplies and electricity.
Pag. 133, 134, 139-140, 152, 153 		CG-MR-130a.1
CG-EC-130a.1
FB-FR-130a.1 		*
302-2 Energy consumption outside of the organization Pag. 133, 134, 139-140, 152-153
302-3 Energy intensity In Central America, outside energy intensity only includes merchandise transportation.
For Mexico, fuels consider LPG, natural gas and diesel in stationary combustion and gasolina for mobile combustion.
Pag. 140		 *
302-4 Reduction of energy consumption Pag. 139-140 *
302-5 Reductions in energy requirements of products and services Not applicable because the Company does not manufacture any products. *
GRI 303: Water and Effluents 2018
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 168-173 Principle 8 & 9
103-2 The management approach and its components Pag. 168-173 Principle 8 & 9
103-3 Evaluation of the management approach Pag. 168-173 Principle 8 & 9
303-1 Interactions with water as a shared resource

In Mexico, total volume reported is estimated through real consumption, available in about 16% of stores.

For Central America, 69% of data of water consumption is estimated. We do not have specific data for consumption in some stores.
Pag. 168-173

 *
303-2 Management of water discharge-related impacts 6,582,818 m3 of water extracted from areas with water stress in Mexico
303-3 Water withdrawal

In Mexico, total volume reported is an estimate based on real consumption available of approximately 16% of the cost centers.
In Mexico, the volume of reused water is estimated from information given by wastewater treatment plants suppliers.

In Central America, 69% of data on water use are estimations. Consumption for some cost centers is not available
Pag. 168-173

CG-EC-130a.2 *
303-4 Water discharge Pag. 168-169 *
303-5 Water consumption In Mexico, the volume of reused water is estimated from information given by wastewater treatment plants suppliers.
Pag. 168-169		 CG-EC-130a.2 *
GRI 304: Biodiversity 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 163-165, 239 Principle 8 & 9
103-2 The management approach and its components Pag. 163-165, 239 Principle 8 & 9
103-3 Evaluation of the management approach Pag. 163-165, 239 Principle 8 & 9
304-1 Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Pag. 239 Principle 8 & 9 *
304-2 Significant impacts of activities, products, and services on biodiversity Pag. 239 *
304-3 Habitats protected or restored Not available.
304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations Not available.
GRI 305: Emissions 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 131-138, 141 7, 9 & 13
103-2 The management approach and its components Pag. 131-138, 141 7, 9 & 13
103-3 Evaluation of the management approach Pag. 131-138, 141 7, 9 & 13 *
305-1 Direct (Scope 1) GHG emissions Fuels in Mexico: Consumption of LPG, natural gas and diesel are considered as stationary sources, and gasoline as a mobile source.
Mobile sources Mexico:
1.- Fuel consumption of vehicles used for the development of activities of the areas or executives is considered and trucks, trailers and tractors are excluded. 2.- Vehicle performance is considered, as well as the assumption of average annual trips of 30,000 km and 60,000 km made by cars and motorcycles, respectively, to estimate gasoline consumption by use of utility vehicles. 3.- In Mexico, the total taken into account is from December 2019 to November 2020, since the accounting period is reported the month after the closing month (Sí Vale).
Pag. 133, 134, 135, 137 		7, 9 & 13 FB-FR-110b.1
FB-FR-110b.3 		*
305-2 Energy indirect (Scope 2) GHG emissions Pag. 133, 134, 135 *
305-3 Other indirect (Scope 3) GHG emissions 1. Transportes
1.Transportation
In Mexico: Home deliveries and merchandise transportation are considered. Home deliveries: Emissions are estimated based on the number of trips and estimated average kilometers per trip. Merchandise transportation: Emissions are estimated based on the number of kilometers traveled and vehicle's performance (km/L).
In Central America: merchandise transportation is considered.
2. Business travels
In Mexico: The use of executive vehicles and air travel are considered. Executive vehicles: fuel consumption performance of vehicles (km/L) is considered, and we asume average annual trips of 30,000 km made by cars to estimate gasoline consumption. In Central America: Air travel is considered. Personnel transportation takes into consideration business trips.
Pag. 133, 134, 135, 141		 FB-FR-110a.1
CG-EC-410a.1 		*
305-4 GHG emissions intensity Pag. 133, 134 *
305-5 Reduction of GHG emissions Reduction in emissions intensity.
Pag. 131, 132		 CG-EC-410a.2 *
305-6 Emissions of ozone-depleting substances (ODS)
Mexico Central America Total
Refrigerant R-22 (kg) 6,293 t CO2e 1,558 tCO2e 7,851
FB-FR-110b.2 *
305-7 Nitrogen oxides (NOX), sulfur oxides (SOX), and other significant air emissions Not available. *
GRI 306: Effluents and Waste 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 149-153 Principle 8 & 9 2, 6, 14 & 15
103-2 The management approach and its components 3,587 units with recycling programs.
Pag. 149-153		 Principle 8 & 9 2, 6, 14 & 15 *
103-3 Evaluation of the management approach Pag. 149-153 Principle 8 & 9 2, 6, 14 & 15 *
306-1 Water discharge by quality and destination Pag. 168-169 Principle 8 & 9 2, 6, 14 & 15 *
306-2 Waste by type and disposal method Final disposal of total waste, are considered for the case of Mexico. Total hazardous waste does not include 646.83 tons awaiting final disposal. Zero Waste: To calculate total space avoided in landfill, we use an estimated value based on a volumetric weight factor of 91.13 kg/m3. The factor is calculated based on an exercise of characterizing wastes and quartering in 91 sites in five regions, completed in October 2020. In Central America, 49.62% of total weight of non-hazardous waste (equivalent to 44,709 Tons) is estimated based on a factor stemming from operational shrink. Zero Waste: To calculate total space avoided in landfill, we use an estimated value considering only total weights of recovered plastic materials (of all types) and materials made with pulp (paper and board) based on the following estimations: a. For each ton of pulp-based material (paper and board), 6.8 m3 of volume is required b. For each ton of plastic materials, 2.5 m3 of volume is required Zero Waste Central America; percentage estimated based on a factor of operational loss: the weight of waste diverted from landfill (45,430 ton) is estimated as being 50.4% of the total generated waste.
Pag. 150 		Principle 8 & 9 2, 6, 14 & 15 FB-FR-150a.1 *
306-3 Significant spills Pag. 239 Principle 8 & 9 2, 6, 14 & 15 *
306-4 Transport of hazardous waste Pag. 150 Principle 8 & 9 2, 6, 14 & 15
306-5 Water bodies affected by water discharges and/or runof There were no significant impacts to bodies of water due to disposal, as all wastewater is discharged according to applicable regulation. Principle 8 & 9 2, 6, 14 & 15
GRI 307: Environmental compliance 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 239 13
103-2 The management approach and its components Pag. 239
103-3 Evaluation of the management approach Pag. 239
307-1 Non-compliance with environmental laws and regulations Significant fines are considered those upwards of 10,000 dollars each.
Pag. 239		 *
GRI 308: Supplier Environmental Assessment 2016
GRI 103: Management Approach 2016
103-1 Explanation of the material topic and its boundary Pag. 188-197
103-2 The management approach and its components Pag. 188-197
103-3 Evaluation of the management approach Pag. 188-197
308-1 New suppliers that were screened using environmental criteria Pag. 188-197
308-2 Negative environmental impacts in the supply chain and actions taken Pag. 188-197 *
Animal Welfare
Percentage of revenue from eggs that originated from a cage-free environment and pork produced without the use of gestation crates Pag. 166 FB-FR-430a.2
103-1 Explanation of the material topic and its boundary Pag. 76-108
103-2 The management approach and its components

Pag. 76-108

Mexico Central America Total
Total lawsuits filed 6,602 44 6,646
Supplier lawsuits 663 2 665
Associate lawsuits 5,939 41 5,980
Total lawsuits concluded filed this year and filed in previous years 6,170 19 19
From suppliers 562 3 565
From associates 5,608 21 21

* It only accounts for labor demands, and there is also a demand deriving from a government authority
103-3 Evaluation of the management approach Pag. 76-108
401-1 New employee hires and employee turnover
Mexico Central America Total
Means seniority associates (years) 5.84 4.91 5.38
Mean seniority female associates (years) 6 4.98 5.49
Mean seniority male associates (years) 5.66 4.86 5.26

Pag. 76-108

CG-MR-310a.2
CG-EC-330a.2		 *
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees Pag. 98, 100
401-3 Parental leave Pag. 98, 100
103-1 Explanation of the material topic and its boundary Pag. 245 8
103-2 The management approach and its components Pag. 245
103-3 Evaluation of the management approach Pag. 245
402-1 Minimum notice periods regarding operational changes Compliance with labor law.
Pag. 245
Employee engagement as a percentage Pag. 91-92 CG-EC-330a.1
103-1 Explanation of the material topic and its boundary Pag. 96-100, 222-227
103-2 The management approach and its components Pag. 96-100, 222-227
103-3 Evaluation of the management approach Pag. 96-100, 222-227
403-1 Occupational health and safety management system
Mexico Central America
Percentage of associates in Health and Safety Committees 4% 6%
Percentage of associates in Health and Safety Committees 4% 6%

Pag. 222-227

*
403-2 Hazard identification, risk assessment, and incident investigation In Mexico and Central America, moderate labor incidents were excluded; In Mexico, days are meant as calendar days. In Central America, they are considered calendar days. In Central America, moderate labor incidents and first aid were excluded from accidents metrics; accidents that generate sick leave days are considered. The “days” are considered working days
Pag. 222-227 		*
403-3 Occupational health services Pag. 96-100, 222-227
403-4 Worker participation, consultation, and communication on occupational health and safety Pag. 222-227
403-5 Worker training on occupational health and safety Pag. 222-227
403-6 Promotion of worker health Pag. 96-100 3
403-7 Prevention and mitigation of occupational health and safety impacts directly linked by business relationships Pag. 222-227
403-8 Workers covered by an occupational health and safety management system Pag. 222-227
403-9 Work-related injuries

In Mexico, the three positions with the highest accident rates are Cashier, Multifunctional Assistant, and Grocery Merchandiser.

The analysis is broken down by type of accident, the part of the body affected, and department. For Central America, based on the mapping of different occupational risks in the Company, indication is given that the probability of contracting any specific disease as a unique result of work done is low; the corresponding analysis is included.
Pag. 222-227

403-10 Work-related ill health Confidential information.
Pag. 222-227
103-1 Explanation of the material topic and its boundary Pag. 83-89 4
103-2 The management approach and its components Pag. 83-89 4
103-3 Evaluation of the management approach Pag. 83-89 4
404-1 Average hours of training per year per employee Executive levels include Vice President, Director, Asst. Director and Manager. Training hours per associate include: training hours for active and inactive associates/active and inactive associates trained.
Pag. 84		 4 *
404-2 Programs for upgrading employee skills and transition assistance programs Pag. 83-89 4
404-3 Percentage of employees receiving regular performance and career development reviews 100% of all associates receive periodic performance evaluations..
Pag. 90		 4
103-1 Explanation of the material topic and its boundary Pag. 101-108 5 & 10
103-2 The management approach and its components Pag. 101-108 5 & 10
103-3 Evaluation of the management approach

Pag. 101-108

Associates with disability, by sex Mexico Central America Total
Percentage women 41% 38% 40%
Percentage men 59% 62% 60%
5 & 10
405-1 Diversity of governance bodies and employees Pag. 31, 78-82, 258, 265, 266 CG-EC-330a.3
CG-MR-330a.1 		*
405-2 Ratio of basic salary and remuneration of women to men This indicator was verified, However, upon preparing this Report, a decision was made not to publish it.
Pag. 93
103-1 Explanation of the material topic and its boundary Pag. 101-108 Principle 3 & 6 5 & 10
103-2 The management approach and its components Pag. 101-108 Principle 3 & 6 5 & 10
103-3 Evaluation of the management approach Pag. 101-108 Principle 3 & 6 5 & 10
406-1 Incidents of discrimination and corrective actions taken Corrective measures undertaken in attention to the Ethics Hotline: Training, feedback, first level Coaching for Improvement -verbal, second level Coaching for Improvement,-written, third level -Day of Decision, employment agreement termination, others (transfers).
Pag. 101-108, 228 		Principle 3 & 6 5 & 10 *
103-1 Explanation of the material topic and its boundary Pag. 94, 187-197 5, 8 & 10
103-2 The management approach and its components Pag. 94, 187-197 5, 8 & 10
103-3 Evaluation of the management approach Pag. 94, 187-197 5, 8 & 10
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk Pag. 94, 187-197 5, 8 & 10 *
103-1 Explanation of the material topic and its boundary Pag. 94, 187-197 Principle 5 5 & 10
103-2 The management approach and its components Pag. 94, 187-197 Principle 5 5 & 10
103-3 Evaluation of the management approach Pag. 94, 187-197 Principle 5 5 & 10
408-1 Operations and suppliers at significant risk for incidents of child labor Pag. 94, 187-197 Principle 5 5 & 10 *
103-1 Explanation of the material topic and its boundary Pag. 94, 187-197 Principle 4 5 & 10
103-2 The management approach and its component Pag. 94, 187-197 Principle 4 5 & 10
103-3 Evaluation of the management approach Pag. 94, 187-197 Principle 4 5 & 10
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labor Pag. 94, 187-197 Principle 4 5 & 10 *
103-1 Explanation of the material topic and its boundary Pag. 228
103-2 The management approach and its components Pag. 228
103-3 Evaluation of the management approach Pag. 228
410-1 Security personnel trained in human rights policies or procedures Pag. 228
103-1 Explanation of the material topic and its boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
411-1 Incidents of violations involving rights of indigenous peoples
103-1 Explanation of the material topic and its boundary Pag. 95, 187-197, 256 Principle 1 & 2
103-2 The management approach and its components Pag. 95, 187-197, 256 Principle 1 & 2
103-3 Evaluation of the management approach Pag. 95, 187-197, 256 Principle 1 & 2
412-1 Operations that have been subject to human rights reviews or impact assessments Pag. 95, 187-197, 256 Principle 1 & 2 1,2,5,8 *
412-2 Employee training on human rights policies or procedures Pag. 95, 187-197, 256 Principle 1 & 2 *
412-3 Significant investment agreements and contracts that include human rights clauses or that underwent human rights screening Pag. 95, 187-197, 256 Principle 1 & 2
103-1 Explanation of the material topic and its boundary Pag. 209-216 1, 2, 8 & 17
103-2 The management approach and its components Pag. 209-216 1, 2, 8 & 17
103-3 Evaluation of the management approach Pag. 209-216 1, 2, 8 & 17
413-1 Operations with local community engagement, impact assessments, and development programs 822,308 beneficiaries of food security programs in Mexico.
100% of our operations have community development programs.
21,165 hours of volunteerism in Mexico.
Volunteering:
In Mexico, the reported quantity (35) includes the total volunteering events which happened during 2020, regardless of the indicator’s description limiting its scope to those related to improving public spaces of communities. For each volunteering event, an average length of 3 hours is estimated.
Pag. 206, 228 		1, 2, 8 & 17 *
413-2 Operations with significant actual and potential negative impacts on local communities In Mexico, there were 82 social impact claims handled by the Community Support area. 1, 2, 8 & 17
103-1 Explanation of the material topic and its boundary Pag. 187-197
103-2 The management approach and its components Pag. 187-197
103-3 Evaluation of the management approach Pag. 187-197
414-1 New suppliers that were screened using social criteria Pag. 187-197 *
414-2 Negative social impacts in the supply chain and actions taken Pag. 187-197 *
103-1 Explanation of the material topic and its boundary Not applicable.
103-2 The management approach and its components Not applicable.
103-3 Evaluation of the management approach Not applicable.
415-1 Political contributions Political contributions are totally prohibited by Walmart’s Anti-corruption Policy.
103-1 Explanation of the material topic and its boundary Pag. 180-183, 232-237, 240, 243-244
103-2 The management approach and its components Pag. 180-183, 232-237, 240, 243-244
103-3 Evaluation of the management approach Pag. 180-183, 232-237, 240, 243-244
416-1 Assessment of the health and safety impacts of product and service categories
MEDIMART AUDITS Mexico
Ongoing audits -
Audits not approved,
pending reauditing		 2
Pending audits 2
External suppliers 1
Suppliers who import their products (they are not audited, we have CBPF) 1

For Central America these are not audits, but GFSI or Global Markets certifications. They are taking into consideration both facilities and suppliers.

In Mexico, we experienced a deduction due to the pandemic
Pag. 180-183, 232-237, 240, 243-244

 *
416-2 Incidents of non-compliance concerning the health and safety impacts of products and services
Health and safety incidents Mexico Central America Total
Total cases of non-compliance relative to the impact on health and safety in product and services categories 1,024 0 1,024
Resulting in fines or sanctions 295 0 295
Resulting in reprimand 7 0 7
Visits from health authorities and PROFECO 2,136 138 2,274
Visits from health authorities and PROFECO 39 0 39
CONSUMER PROTECTION Mexico Central America Total
Complaints filed with PROFECO 3,091 265 3,356
PRODUCTS RECALLS Mexico Central America Total
Recalls 5,253 54 5,307
Voluntary recalls by supplier 10 7 17
Corporate recalls 71 38 109
Recalls mandated by the authority 5 9 14
Measures adopted in light of removals There are policies, procedures, manuals, and SOPs which enable mitigating the risks of having products “not suitable for sale” on the sales floor. The requesting parting fills out a form for product removal, using SIGO tool

Pag. 180-183, 232-237, 240, 243-244

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High-risk food safety violation rate Pag.232-237 FB-FR-250a.1
Number of recalls, number of units recalled, percentage of units recalled that are private-label products Pag.232-237 FB-FR-250a.2
Discussion of the process to identify and manage products and ingredients related to nutritional and health concerns among consumers Pag. 184 FB-FR-260a.2
103-1 Explanation of the material topic and its boundary Pag. 182-183
103-2 The management approach and its components Pag. 182-183
103-3 Evaluation of the management approach Pag. 182-183
417-1 Requirements for product and service information and labeling Pag. 182-183
417-2 Incidents of non-compliance concerning product and service information and labeling Pag. 182-183 FB-FR-270a.1
417-3 Incidents of non-compliance concerning marketing communications In Mexico there were no incidents regarding labeling.
In Central America, there were no fines, sanctions, reprimands, nor legal processes from the authorities stemming from non-compliance or labeling issues in 2020.
In Mexico, there were three fines in excess of one million pesos; and in Central America, there were no significant fines due to non-compliance with regulations concerning the supply and use of products and services.
Pag. 182-183 		FB-FR-270a.1
Total amount of monetary losses as a result of legal proceedings associated with marketing and/or labeling practices Pag. 182-183 FB-FR-270a.2
Revenue from products labeled as containing genetically modified organisms (GMOs) and non-GMO Pag. 182-183 FB-FR-270a.3
Revenue from products labeled and/or marketed to promote health and nutrition attributes Pag. 182-183 FB-FR-260a.1
Description of approach to identifying and addressing data security risks Pag. 248-250 FB-FR-230a.2
CG-MR-230a.1
CG-EC-230a.1
103-1 Explanation of the material topic and its boundary Pag. 238
103-2 The management approach and its components Pag. 238
103-3 Evaluation of the management approach Pag. 238
418-1 Substantiated complaints concerning breaches of customer privacy and losses of customer data Pag. 238 FB-FR-230a.1
CG-MR-230a.2
CG-EC-230a.2 		*
Number of users whose information is used for secondary purposes Pag. 238 CG-EC-220a.1
Description of policies and practices relating to behavioral advertising and user privacy Pag. 238 CG-EC-220a.2
103-1 Explanation of the material topic and its boundary
103-2 The management approach and its components
103-3 Evaluation of the management approach
419-1 Non-compliance with laws and regulations in the social and economic area Pag. 218-221 FB-FR-310a.4
CG-MR-310a.3
CG-MR-330a.2
FB-FR-310a.3 		*
Management of Environmental & Social Impacts in the Supply Chain
Discussion of strategy to manage environmental and social risks within the supply chain, including animal welfare Pag. 170-173 FB-FR-430a.3
Discussion of strategies to reduce the environmental impact of packaging Pag. 154-162 FB-FR-430a.4
CG-MR-410a.3
Revenue from products third-party certified to environmental and/ or social sustainability standards Pag. 163-167 CG-MR-410a.1
FB-FR-430a.1
Discussion of processes to assess and manage risks and/or hazards associated with chemicals in products Pag. 146-148 CG-MR-410a.2