customers shop in our stores every day
Our ambition to becoming aRegenerative Company
President of the Board of Directors Walmart de México y Centroamérica
President and Chief Executive Officer Walmart de México y Centroamérica
Message from the Chairman of the Board of Directors and from the President and Chief Executive Officer
This has been a year of great challenges for our Company. We continue innovating and adapting to the market to meet the needs of our customers. Our evolution is constant so we may become the leading retail ecosystem in Mexico and Central America.Read more
win in discount
expansion of price gap vs. competitors in Bodega
increase in Private Brands penetration in Bodega
increase in Private Brands penetration in total self-service in Mexico
increase in Private Brands penetration in total self-service in Central America
LEAD IN OMNICHANNEL
eCommerce sales growth in Mexico
GMV growth Mexico
On Demand stores in Mexico
Kiosks throughout all our formats
Ecosystem of Choice
increase in the number of collection point for remittances
Growth in advertisers in Walmart Connect
customers shop in our stores every day
pesos saved in Mexico through Smart Spending project
20 en México
11 en Centroamérica
asociados en total
20 in Mexico
11 in Central America
pesos consolidated revenue
EBITDA margin 7.7% growth
pesos cash generation 12.3% growth
pesos invested in strategic projects
of goods sold in Mexico are purchased in the country
of goods sold in Central America are purchased in the region
suppliers in the region1
progress in our zero waste goal1
tons of virgin plastic eliminated, as compared to 2020, in Mexico
of canned tuna with MSC certification in Mexico
of total electricity consumption comes from renewable energy1
pesos channeled to social impact programs1
ethics and integrity
reduction in accidents for associates in Mexico
reduction in accidents for associates in Central America
hours of training in our Code of Conduct1
of the members of the Board are independent1
Over 60 years of experience in operating our business has taught us how to achieve results, despite challenging situations.
Omnichannel and Ecosystem
ASPIRING TO BE A
The challenges faced in the world today -climate change, biodiversity losses, economic inequality- among others, have led us to rethink our role and the impact we have on the planet. In sustainability, we have made considerable progress aimed at reducing our environmental footprint and improving the life of people. However, we are convinced we can do even more.
We are on the path to becoming a regenerative company, where nature and humanity are at the center of all our business practices
Being a regenerative company means going beyond compliance and doing what is right to have a positive socioeconomic and environmental impact that contributes to recovering the health and well-being of people, communities, and the planet, creating shared value for our stakeholders and, therefore, for our business
Our business is changing and we continue evolving to meet the needs of our customers. The base of our business -the stores- is solid and is nourishing the ecosystem while the new businesses we create earn customer loyalty and reinforce the base so it may continue growing, become stronger, and more resilient.
The more our customers increase their expectations, the harder we work to resolve their pain points and offer them a renovated omnichannel experience. We are headed in the right direction: we have the talent, culture, and assets needed to proactively create the future of our company.
The new strategy can best be summarized by this flywheel of capacities and assets that mutually reinforce each other
Our flywheel places the customer at the center
In 2021, we went beyond retail to honor our purpose of saving people money to help them live better. We have adapted to the environment and the ever changing needs of our customers, but without neglecting our associates and the planet.
At Walmart de México y Centroamérica, we continue designing and offering solutions that increase customer loyalty. We serve them how they wish to be served, and they have a better shopping experience. Furthermore, we provide them with access to the lowest prices and the benefits of the digital economy.
Thanks to our enablers, progress has been made with this strategy, and our results have been solid in each priority and enabler of the strategy, proof that our customers appreciate what we are doing for them.
Strategic priorities and enablers that accelerate growth