54%

of our associates are women

86,260

suppliers

Opportunity

Our goal is to increase inclusive opportunities so our associates may build a better life for themselves and for their families. Likewise, we strive to create economic opportunities for our suppliers, their employees, communities, and for those working in the supply chains.

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OUR TALENT

We work to provide our associates a healthy, diverse, and inclusive workplace. Through our Value Proposition for Associates PRODI we established our commitment to supply five benefits of working in our company.

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Our talent
by gender

MEXICO AND CENTRAL AMERICA

Women
Men
231,259
associates
6,234
jobs generated
Women
Men
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Women
Men
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Developing
our talent

Investments have been made in the growth of our associates, both personal as well as professional. Different training programs are offered so our associate may develop the skills needed to boost their talent.

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Associate training

27,709
promotions

43 million pesos
invested in training

7.2 million
hours of training

23 average training
hours per associate

Dialog with associates

Feedback Month is held each year during two key events: the Engagement Survey, and the Feedback Survey for Your Leader. Both questionnaires are very important because they provide the opinions of over 200,000 associates throughout Mexico and Central America.

The Engagement Index increased to 81% vs 80% in 2020

In 2021 we achieved:

89% participation
in Mexico
57% women
43%men
79% participation
in Central America
45% women
55% men

Engagement Index

Mexico
Central America
Consolidated
80% 79% 77%
  • 2021
  • 2020
  • 2019
90% 87% 81%
  • 2021
  • 2020
  • 2019
81% 80% 76%
  • 2021
  • 2020
  • 2019

Diversity, Equality and Inclusion

54% of our labor force
are women

5,222 of our associates in Mexico
have some type of disability and 1,570 associates in Central America

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Our strategy for Diversity,
Equality and Inclusion

We work continuously to create spaces where our associates may develop with their genuine personality and tap into their maximum potential in an inclusive atmosphere where all ideas come together.

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1. GENDER EQUALITY

Orange Award
In 2021, Walmart de México was the recipient of the Orange Award for Equality in Companies, granted by the Secretary of Women for the State of Mexico, for recognizing and promoting the implementation of best practices in employment equality among men and women, whose purpose is to combat on-the-job violence, and favor the access, retention, empowerment, and personal development of women at the workplace.

For the fifth consecutive year Walmart de México y Centroamérica was included in Bloomberg’s Gender Equality Index (GEI)

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2. SEXUAL AND GENDER DIVERSITY

For the fifth consecutive year, we have been awarded “Best Place to Work” recognition from the Human Rights Campaign, for our culture of promoting #LGBTQ+ Inclusion and for building workspaces that are safe, and free of harassment and discrimination.

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LGBTQ+ Best Place to Work Recognition

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3. INCLUSION OF
PEOPLE WITH DISABILITIES

We were recipients of the Éntrale Award for our commitment to the inclusion of people with disabilities, granted by the Éntrale Alliance and the Mexican Business Council.

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Responsible and
Inclusive Value Chain

We have adopted the approach of creating shared value and make efforts to help our suppliers prosper, identifying opportunities for them to grow with us by building a responsible and inclusive supply chain that is both a reflection of our values as well as the needs of our customers.

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51,327
suppliers
in Mexico.

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92%
of merchandise sold in Mexico are sourced in the country.

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93%
of our self-service suppliers in Mexico are SMEs

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34,933
suppliers in Central America

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83%
of merchandise sold in Central America are sourced in the region

Diverse and Inclusive Supply Chain

In line with our purpose of creating a culture of safe work and atmosphere, where everyone feels included and treated with respect and equality, we have a supplier inclusion program. It offers efficient working conditions to those companies owned and operated by minorities, women, people with disabilities, and members of the LGBTQ+ community, as well as also making their own business grow alongside us.

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Developing Our Supply Chain

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Through our Adopt an SME program, we help small and medium-sized companies increase their sales and develop their operating, financial, and logistics capabilities.

The purpose of the program is to endow our suppliers with a broader vision of the business with tools that assist in enhancing their performance, thereby strengthening their commercial strategy.

ADOPT AN SME

Each year, we select the suppliers with the greatest potential, so they obtain training and mentoring, allowing them to improve performance and reinforce their commercial strategy:

26

suppliers supported, who offered their products in Bodega Aurrera, Walmart and Walmart Express, nationwide

50%

increase goal for sales in 2021 achieved 104% accomplishment

+151

million pesos in sales posted for 2021

23%

of suppliers who are part of this program are women

Our associates participate in helping companies focus their efforts on learning about retail

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In 2011, the Walmart Mexico Foundation created the Small Farmer program with the purpose of increasing income for Mexican farmers, through training sessions that help them to drive their agricultural, logistics and entrepreneurial production processes. This has afforded them the opportunity to market their products in our units under preferential conditions or in any other self-service, and to even export them.

SMALL FARMERS

In 10 years we have achieved the following:

36

agrobusinesses currently
selling

23,637

small farmers
with training

1,149

million pesos
generated in sales

42

crops benefited
in 18 states

1,590

jobs created

59,000

tons sold

1,196

communities benefited

In 2021 we achieved:

569

million pesos in purchases from small farmers

4,963

farmers
benefited

19%

women farmers
benefited

86%

increase
in income

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Fertile Soil is a support program for SME farmers who seek access to a safe market, direct purchases, technical advice, and specific investments in equipment and the purchasing of raw materials.

During 2021, 1,553 people received training, of which30% were women, in reduced environmental impact techniques, enhanced productivity, guaranteed food safety of products we purchase and how to increase sales.

We purchased a total of more than 1.7 billion pesos from these farmers, representing 68% of the produce and cereals sold by our stores in Central America.

FERTILE SOIL RESULTS

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MERCHANDISING

2018

$1,116 millions

2019

37%
$1,563 millions

2020

6%
$1,684 millions

2021

5%
$1,793 millions

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A Helping Hand to Grow is the program through which the Shared Value Initiative fosters the development of SME manufacturers, with special attention paid to the economic empowerment of women.

A HELPING HAND TO GROW RESULTS

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SALES

2018

9%
$948 millions

2019

10.5%
$1,035 millions

2020

12.1%
$1,193 millions

2021

10.5%
$1,227 millions

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PURCHASES

2018

7.3%
$724 millions

2019

9%
$832 millions

2020

5%
$909 millions

2021

8.29%
$966 millions

454

SMEs

33%

are headed by
women

10.5%

increase in
sales by SMEs

11,111

families benefited