GRI Index
Guidelines GRI G4-18
The report herein was structured in keeping with the principal guidelines published by the Global Reporting Initiative (GRI). At Walmart de México y Centroamérica we strive to provide continuity to the clear and transparent publishing of our performance; this report was published in accordance with the Global Reporting Initiative’s (GRI) G4 guidelines “Comprehensive” option.
Scope
This report outlines the performance of all the business formats belonging to Walmart de México y Centroamérica, in the six countries where we operate; its coverage includes the operation of our units, distribution centers, and offices.
Period
The information contained in this report covers the period from January 1 to December 31, 2017.
GRI Index
| Indicator | Disclosure | Page | External Assurance ** | ||||||||||||||||||||
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Strategy and Analysis |
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Organizational Profile |
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Report Parameters |
GRI Index |
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Report Scope |
GRI Index |
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Governance, commitments and engagement |
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| Identified Material Aspects And Boundaries | |||||||||||||||||||||||
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G4-17 |
Operational structure, referencing the information in publicly available consolidated financial statements or equivalent documents |
YES |
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G4-18 |
Process for defining the report content and the aspect boundaries |
GRI Index |
NO |
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G4-19 |
List all the material aspects identified in the process for defining report content |
NO |
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G20 |
For each material aspect, report the aspect boundary within the organization, report whether the aspect is material within the organization |
NO |
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G4-21 |
For each material aspect, report the aspect boundary outside the organization |
NO |
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G4-22 |
Effect of any restatements of information provided in previous reports, and the reasons for such restatements |
NO |
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G4-23 |
Significant changes related to previous reports |
There were no significant changes. |
NO |
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| Stakeholder Engagement | |||||||||||||||||||||||
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G4-24 |
List of stakeholder groups engaged by the organization |
NO |
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G4-25 |
Basis for identification and selection of stakeholders with whom to engage |
NO |
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G4-26 |
Organization’s approach to stakeholder engagement, including frequency of engagement by type and by stakeholder group |
https://walmex.mx/informe/2016/Walmart_Final/docs/Materiality_WM_16.pdf |
NO |
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G4-27 |
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns |
https://www.walmex.mx/assets/imagenes/responsabilidad_corporativa/descargables/en/Walmex%20Materiality.pdf |
NO |
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G4-32 |
Report the ‘in accordance’ option the organization has chosen |
NO |
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| Economic | |||||||||||||||||||||||
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EC1 |
Direct economic value generated and distributed |
Growing in a sustainable and profitable manner |
NO |
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EC2 |
Financial implications and other risks and opportunities for the organization’s activities due to climate change |
NO |
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EC3 |
Coverage of the organization’s defined benefit plan obligations |
Work-Life Balance |
NO |
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EC4 |
Financial assistance received from government |
Not available |
NO |
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EC5 |
Ratios of standard entry level wage by gender compared to local minimum wage at significant locations of operation |
Our general wage band is 15% higher than the average minimum wage in Mexico. |
YES |
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EC6 |
Proportion of senior management hired from the local community at significant locations of operation |
In Mexico, 99% of top management are Mexican citizens; in Central America, 83% are Central Americans. |
NO |
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EC7 |
Development and impact of infrastructure investments and services supported |
Not applicable |
NO |
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EC8 |
Significant indirect economic impacts, including the extent of impacts |
Providing great job opportunities |
YES |
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EC9 |
Proportion of spending on local suppliers at significant locations of operation |
Developing a responsible and inclusive supply chain |
YES |
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| Enviromental | |||||||||||||||||||||||
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EN1 |
Materials used by weight or volume |
YES |
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EN2 |
Percentage of materials used that are recycled input materials |
YES |
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EN3 |
Energy consumption within the organization |
YES |
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EN4 |
Energy consumption outside of the organization |
Not available |
NO |
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EN5 |
Energy intensity |
YES |
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EN6 |
Reduction of energy consumption |
YES |
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EN7 |
Reductions in energy requirements of products and services |
YES |
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EN8 |
Total water withdrawal by source |
YES |
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EN9 |
Water sources significantly affected by withdrawal of water |
According to corresponding criteria, our regional consumption is not significant, thus water sources have not been negatively affected by water catchment. |
NO |
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EN10 |
Percentage and total volume of water recycled and reused |
Los valores se estimaron bajo una metodología aprobada. Se está trabajando para contar con el 100% de la información a partir de mediciones en el sitio. |
YES |
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EN11 |
Operational sites owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas |
We don’t have operational sites at protected areas and areas of high biodiversity value. |
YES |
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EN12 |
Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas |
4,366 trees delivered to municipal and state authorities, as a compensation measure for environmental impacts in the construction of 18 new projects. |
YES |
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EN13 |
Habitats protected or restored |
Not available |
NO |
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EN14 |
Total number of IUCN Red List species and national conservation list species with habitats in areas affected by operations, by level of extinction risk |
Not available |
NO |
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EN15 |
Direct greenhouse gas (GHG) emissions (Scope 1) |
YES |
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EN16 |
Energy indirect greenhouse gas (GHG) emissions (Scope 2) |
YES |
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EN17 |
Other indirect greenhouse gas (GHG) emissions (Scope 3) |
YES |
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EN18 |
Greenhouse gas (GHG) emissions intensity |
NO |
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EN19 |
Reducción de las emisiones de GEI |
NO |
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EN20 |
Emissions of ozone-depleting substances (ODS) |
NO |
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EN21 |
NOx, SOx and other significant air emissions* |
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NO |
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EN22 |
Total water discharge by quality and destination |
YES |
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EN23 |
Total weight of waste by type and disposal method |
YES |
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EN24 |
Total number and volume of significant spills |
In Mexico, at Walmart Supercenter Bonampak, Quintana Roo one significant diesel spills of 1,350 liters. We carry out the immediate cleaning of the site, contaminated soil disposition, report to the Profepa, initial environmental verification and additional environmental verification required by the municipal authority. |
YES |
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EN25 |
Weight of transported, imported, exported, or treated waste deemed hazardous under the terms of the Basel Convention2 Annex I, II, III, and VIII, and percentage of transported waste shipped internationally |
1,083 tons of hazardous waste. |
NO |
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EN26 |
Identity, size, protected status, and biodiversity value of water bodies and related habitats significantly affected by the organization’s discharges of water and runoff |
In Mexico there was no significant affectation due to spills or runoff due to spills. |
NO |
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EN27 |
Extent of impact mitigation of environmental impacts of products and services |
NO |
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EN28 |
Percentage of products sold and their packaging materials that are reclaimed by category |
NO |
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EN29 |
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations |
In Mexico, no significant fines were reported. |
NO |
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EN30 |
Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce |
NO |
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EN31 |
Total environmental protection expenditures and investments by type |
NO |
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EN32 |
Percentage of new suppliers that were screened using environmental criteria |
NO |
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EN33 |
Significant actual and potential negative environmental impacts in the supply chain and actions taken |
NO |
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EN34 |
Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms |
In Mexico, 7 claims concerning noise solved. In Central America 138 visits from Government agencies and 7 claims. |
NO |
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| Labor Practices and Decent Work | |||||||||||||||||||||||
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LA1 |
Total number and rates of new employee hires and employee turnover by age group, gender, and region |
YES |
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LA2 |
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation |
NO |
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LA3 |
Return to work and retention rates after parental leave, by gender |
In Mexico 96% and in Central America 99%, of associates who benefited from this new policy, returned to work after completing their maternal or paternal leave. |
NO |
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LA4 |
Minimum notice periods regarding operational changes, including whether these are specified in collective agreements |
The law does not include this figure. |
NO |
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LA5 |
Percentage of total workforce represented in formal joint management–worker health and safety committees that help monitor and advise on occupational health and safety programs |
YES |
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LA6 |
Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of workrelated fatalities, by region and by gender |
YES |
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LA7 |
Workers with high incidence or high risk of diseases related to their occupation |
YES |
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LA8 |
Health and safety topics covered in formal agreements with trade unions |
Compliance with labor law in each country where we operate. |
NO |
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LA9 |
Average hours of training per year per employee by gender, and by employee category |
YES |
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LA10 |
Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings |
YES |
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LA11 |
Percentage of employees receiving regular performance and career development reviews, by gender and by employee category |
112,640 evaluated associates. |
YES |
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LA12 |
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity |
YES |
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LA13 |
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation |
NO |
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LA14 |
Percentage of new suppliers that were screened using labor practices criteria |
NO |
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LA15 |
Significant actual and potential negative impacts for labor practices in the supply chain and actions taken |
NO |
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LA16 |
Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms |
In Mexico, 8,213 labor suits were filed in 2017 and during previous years; 7,078 were filed by associates and 1,135 by suppliers; in 2017, a total of 6,656 filed by associates and 840 by suppliers were settled. |
YES |
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| Human Rights | |||||||||||||||||||||||
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HR1 |
Total number and percentage of significant investment agreements and contracts that include human rights clauses or that underwent human rights screening |
NO |
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HR2 |
Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained |
YES |
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HR3 |
Total number of incidents of discrimination and corrective actions taken |
YES |
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HR4 |
Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights |
NO |
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HR5 |
Operations and suppliers identified as having significant risk for incidents of child labor, and measures taken to contribute to the effective abolition of child labor |
NO |
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HR6 |
Operations and suppliers identified as having significant risk for incidents of forced or compulsory labor, and measures to contribute to the elimination of all forms of forced or compulsory labor |
NO |
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HR7 |
Percentage of security personnel trained in the organization’s human rights policies or procedures that are relevant to operations |
NO |
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HR8 |
Total number of incidents of violations involving rights of indigenous peoples and actions taken |
Not available |
NO |
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HR9 |
Total number and percentage of operations that have been subject to human rights reviews or impact assessments |
NO |
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HR10 |
Percentage of new suppliers that were screened using human rights criteria |
NO |
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HR11 |
Significant actual and potential negative human rights impacts in the supply chain and actions taken |
NO |
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HR12 |
Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanismsn |
NO |
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| Society | |||||||||||||||||||||||
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SO1 |
Percentage of operations with implemented local community engagement, impact assessments, and development programs |
YES |
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SO2 |
Operations with significant actual or potential negative impacts on local communities |
There were 160 claims in Mexico on social impact, attended by Community Support Area. |
NO |
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SO3 |
Total number and percentage of operations assessed for risks related to corruption and the significant risks identified |
NO |
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SO4 |
Communication and training on anticorruption policies and procedures |
YES |
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SO5 |
Confirmed incidents of corruption and actions taken |
-Report of Independent Auditors, Note 15, paragraph c Legal proceedings |
NO |
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SO6 |
Total value of political contributions by country and recipient/ beneficiary |
Contributions to any political party whatsoever or to any related institution are strictly forbidden at our Global Anticorruption Policy. |
NO |
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SO7 |
Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes |
We have neither incurred in antitrade practices nor acted against free enterprise. |
NO |
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SO8 |
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations |
Not available |
NO |
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SO9 |
Percentage of new suppliers that were screened using criteria for impacts on society |
NO |
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SO10 |
Significant actual and potential negative impacts on society in the supply chain and actions taken |
NO |
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SO11 |
Number of grievances about impacts on society filed, addressed, and resolved through formal grievance mechanisms |
NO |
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| Product Responsibility | |||||||||||||||||||||||
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PR1 |
Percentage of significant product and service categories for which health and safety impacts are assessed for improvement |
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NO |
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PR2 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes |
YES |
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PR3 |
Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements |
YES |
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PR4 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes |
YES |
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PR5 |
Results of surveys measuring customer satisfaction |
YES |
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PR6 |
Sale of banned or disputed products |
Walmex has identified countries with which does not do business. Trains, communicates and monitors about the same. For the eCommerce business, prohibited products have been identified and monitored on the same. |
NO |
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PR7 |
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes |
NO |
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PR8 |
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data |
We have not received claims on privacy violation matters and/or the improper release of customer data. |
NO |
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PR9 |
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services |
In Mexico, no significant fines were reported. |
NO |