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Providing great job opportunities

High performance teams

SPAENG

Our Associates

G4-LA1

Mexico

198,769
Associates

47%
Men

53%
Women

  TOTAL %M %H
Executives 2,819 34 66
Non-executives 195,950 53 47
Permanent 194,598 53 47
Full-time 171,990 52 48
Part-time 22,608 59 41
Temporary 4,171 47 53
Full-time 3,891 46 54
Part-time 280 60 40

Total
237,055
Associates

49%
Men

51%
Women

Central America

38,286
Associates

59%
Men

41%
Women

  TOTAL %M %H
Executives 408 38 62
Non-executives 37,878 41 59
Permanent 36,529 40 60
Full-time 33,051 39 61
Part-time 3,478 59 41
Temporary 1,710 42 58
Full-time 1,188 33 67
Part-time 522 62 38

Mexico

  TOTAL %W %M
New associates 65,641 49 51
<= 25 32,022 40 60
26 - 30 11,432 50 50
31 - 35 6,676 58 42
36 - 40 5,111 64 36
>= 41 10,400 62 38
Associate turnover 119,145 45 55
<= 25 58,580 38 62
26 - 30 22,012 46 54
31 - 35 12,560 52 48
36 - 40 9,099 58 42
>= 41 16,894 60 40

Central America

  TOTAL %W %M
New associates 11,095 36 64
<= 25 5,163 31 69
26 - 30 2,826 40 60
31 - 35 1,617 39 61
36 - 40 842 47 53
>= 41 647 43 57
Associate turnover 9,606 33 67
<= 25 3,418 25 75
26 - 30 2,677 33 67
31 - 35 1,648 36 64
36 - 40 955 42 58
>= 41 908 47 53

Operations
Academy

We train operators recognized for their leadership and professionalism in process execution and customer satisfaction; we focus on business results and our commitment to overall development for them and their teams.

64 programs and courses
were developed

5.7 million hours in
training

Development, Attract and
Retain program: 30,985
associates trained

234 associates were able to
conclude high school or grade
school studies, thanks to
the support received

Merchandising
Academy

We are a reference point in the training of merchants; we have associates with optimum levels of experience, skills, know-how, and attitude.

668 merchants
trained

The Trainee program
was redesigned with an
overall approach, in which
13 merchandising and 20
replenishment trainees
successfully completed
the program

Digital
Academy

This training is structured and tied to our business strategies and includes subjects for eCommerce associates as well as courses that will be available for the rest of the Company, with the purpose of allowing them to acquire abilities concerning the digital business.

52 classroom and remote
training courses were
implemented

635 associates
trained

6,714 hours
of training

Corporate
Staff Academy

This Academy was created with the goal of having an overall and structured training plan based on three pillars: Walmart Fundamentals, Business Capabilities, and Support Tools so as to develop technical and human competencies.

143 classroom and
remote training courses
were implemented

42,598 hours hombre
of training

Meat Plant
Production Academy

Its creation is aimed at training professionals committed to food safety, with a focus on exceeding the expectations of our customers and members, all through efficient processes and top quality products and services.

19 classroom and remote
training courses were
implemented

99% headcount coverage

Talent
Center

Our cashiers were trained in technical and service-related subjects so as to provide enhanced shopping experiences for all our customers. This program helps to increase productivity, retention and service level rates.

34 training courses were
implemented

770 associates trained

District Manager
Special Certificate Course

The objective is to help Operations Asst. Directors develop competencies and managerial skills so they can lead their teams better.

33 associates trained

Focused onSelf-service formats

Learning
Centers

We help our associates acquire the competencies needed so they can apply key actions that allow them to properly manage their stores, districts, or regions using the information required for optimum performance.

Some 1,018 associates
enrolled in the Operations
Trainees program

On Boarding for
Self-service Managers, Asst.
Directors, and Directors