Our Brands and food
product suppliers must
have GFSI certification
Guaranteeing quality and food safety
96% in Mexico and81%in
Central America of Our Brands
suppliers are certified in norms
acknowledged by the GFSI -Global Food Safety Initiative
196
Units have H
Certification
The Company developed the food safety system known as SPARK (Sustainable Paperless Automated Record Keeping) so these efforts may be more efficient and effective. SPARK employs electronic hand-held devices to record food temperatures. Since results are digital, the Company is able to identify trends and correct problems before they become serious. SPARK also allows for immediate training for associates using the device. For example, when an associate is measuring the temperature of any given food item, the device immediately displays the correct range of temperature.
To guarantee the protection of our customers, Central America implemented theFood Safety Champions, program so associates can choose to participate and become the champions of their areas; in addition to their daily tasks, this includes disseminating different subjects and controls on Food Safety, with the purpose of improving quality and safety standards. Likewise, online courses were made available on Cleanliness, Pest Control, and Food Safety; 100% of field associates. completed this training. During the year, the program of third-party audits was completed 100% in the subjects of Food Safety and Pest Control.
Global Food Safety Initiative
We are one of the
founders of GFSI
Global effort with
multiple stakeholders
International
Recognition
14 Audits performed on DCs and redistribution centers, regarding Storage and Distribution Best Practices (S&DBP)
34,899 Audits performed in-storage, regarding food safety
201 Participantes en cursos gratuitos a proveedores de alimentos impartidos por la Universidad Walmart
100% of Our Brands products are continuosly monitored in quality
Health & safety incidents
G4-PR2
| Mexico | CAM | |
|---|---|---|
| Fines or sanctions | 4,640 | 931 |
| Multas o sanciones | 303 | NA |
| Warnings | 7 | NA |
| Recalls | 108 | 4 |
| Profeco complaints | 2,146 | NA |
We constantly evaluate our suppliers
Our Brands suppliers evaluated in Mexico
Shoes
24
48
10
Jewelry
and accessories
12
15
2
General
merchandise
163
265
18
Textiles
32
39
29
Food
215
286
Medications
31
13
Suppliers
Audits
Not approved
Medimart
31 Suppliers
90 Facilities
13 Completed audits
95 Product analysis of the quality parameters by laboratories authorized by Cofepris
Pharmacies
5,284 Store
internal audits
988 External
audits by Cofepris
In-store doctor’s office
437
Internal audits
6
External audits
Distribution Centers
11
Internal audits
0
External audits
Enhancing
healthier choices
We offer products with the health of our customers in mind, and therefore at Superama we increased the offering of healthy products, such as:
Gluten free
Sugar free
Organic
Kosher
Free of trans fat
Low sodium
Prevention of Prevención
de Fraude Alimentario
Through outside analysis by laboratories accredited in:
Identifying raw materials in meat and cooking products, with a total of 160 test conducted
Verifying the integrity of Our Brands ingredients, such as honey, milk, olive oil, 100% natural juices, and coffee; with a total of 53 conducted
Validating certificates for products sold as organic, accrediting a total of 217 products
Responsible labeling
and marketing
G4-PR3, G4-PR4, G4-PR7
When reviewing the product labels for Our Brands, we ensure that the nutrition information complies with all Mexican National Standards (NOMs) applicable to each product.
Compliance consistently offers training to key areas and sends information to all our units on customer communication guidelines and on comparative advertising.
839 Labels were analyzed
301 Visits from health and consumer protection authorities
25%Reduction in labeling incidents
6,680 Associates trained in Mexico in
consumer-protection issues
91% Reduction in
marketing incidents
