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THE COMPANY POLICY ON EQUALITY AND INCLUSION IS MEANT TO ENSURE EQUAL OPPORTUNITIES AND NON-DISCRIMINATION. AT 31 DECEMBER 2016, THE HEADCOUNT INCLUDES 645 ASSOCIATES WITH SOME TYPE OF DISABILITY.

In Mexico hiring criteria focuses on finding the best candidate for the position, regardless of whether the person is a local resident or not. By law, in Central America we give preference to local residents. The process consists of interviews, selection, psychometric testing, interviews by the business format committee, economic offering, document requests, onboarding, and the start of training.

In Mexico, 94% of top management are Mexican citizens; in Central America, 88% are Central Americans. Top management consists of assistant directors, directors, and vice presidents. G4-EC6, LA12

Wage differences are never based on gender, age, religion, sexual preference, or political ideology. We have a wage band; existing differences are based on the individual performance of each associate through annual evaluations, seniority, and competencies that are described in the Discrimination-Free and Harassment-Free Workplace Policy. G4-LA13

Programs designed for women, such as Reach High!, Women in Retail, and the Female Leadership Certificate Course are aimed at retaining the best talent, having associates empowered, committed to the business, with a sense of ownership so they can rise to executive positions.